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Mazzzing Support 

On-Line Support
9am-10pm EST

Common Help and Faq's

App and Downloads

Simple and Easy to Install

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Windows 7+

Cluo

Window's Private and Secured Desktop

Windows 7 and up client for Desktop, Laptops and Tablets.

Downloads
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        GW Connect is an plugin (small application or applet) for your Google Chrome Browser. This plugin will allow many devices using Google Chrome to connect to Mazzzing and use your subscribed apps. 

        Click on button to install and download. For further details, click below the "Online Help Guide" or "How to Video".

FAQs

FAQs

Can I install my own Apps?

Can I install my own Apps?

Mazzzing will be offering soon, BYOA, Bring Your Own Applications. You can safely have Mazzzing install applications in our cloud so you can access from almost any device.

Do I pay for Apps you supply?

Do I pay for Apps you supply?

​Mazzzing does not rent, lease or sell applications. The applications that are pre-loaded are general applications available from any website. 

What are the payment options?

What are the payment options?

We accept most major credit cards, using the latest and secured online payment systems. For further questions, click the link below to connect with an agent.

What is your cancelation policy?

What is your cancelation policy?

All cancelation take effect at the beginning of next billing cycle. When a cancelation of subscription notice is processed, our systems will not bill the next billing cycle but may stop your access to the applications. Your profile will be kept up to 1 year after canceling your subscription.

Can you have multiple accounts?

Can you have multiple accounts?

You may create multiple accounts to have individual access. Each subscription will handled individually in that case. 

You may also purchase multiple licenses under one name but the username and password for each session must be unique.

What am I paying for?

What am I paying for?

Mazzzing is a virtual desktop hosting company. Basically, you are paying to rent a computer in the cloud. The applications we provide are free for your use.

Can I get a Computer Virus?

Can I get a Computer Virus?

Your device is protected completely, the risk is 100% Mazzzing's. Its like watching TV, all the magic happens in our studio's and only our servers can be infected, all you receive is a picture, not code, not applications or not even a command!



Our connecting app will connect Video, Keyboard and Mouse (KVM) to a remote computer or session. That's it!

What or Who can see me?

What or Who can see me?

When you first login to a session, you will start fresh and clean, with no history for online sniffers to see. If you go to purchase online items, the moment you login into their site that site will know your profile that you created. Your location, history and data cookies will not available to them. Once you finish and start a new application, that history will disappear and the World Wide Web will be the less the wiser.

Is this truly private?

Is this truly private?

Our policy is not to sell your data, that's it.  Although we follow all government regulations, Mazzzing will not sell or negotiate your data, behaviour or identity. Your ISP (Internet Service Provider) will not be able to see or record any data, browsing, writings, downloads, purchases or location

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