Question 1

How to download or uninstall Cluo

Accepted Answer

Download Cluo

Windows
1. Visit the resources page and select the Windows OS you are running on your computer, then click Download.
2. Double click the application once downloaded to your device's downloads folder to prompt the installation manager.
3. Follow the prompts on the screen to install Cluo to your device.

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Fire TV Home Screen
1. Turn on your Firestick/Fire TV and go to the Home Screen.
2. Use the remote to navigate to the “Find” option (or Search icon 🔍 on older versions).
3. Select “Search” and type in Cluo App.
4. Select the Cluo App from the search results.
5. Click on the app icon, then choose Download or Get.
6. Wait for the app to download and install.
7. Once installed, click Open to launch the app, or find it later in Your Apps & Channels.

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Amazon Appstore (via Web)
1. Go to the Amazon Appstore in a browser.
2. Sign in with the same Amazon account used on your Firestick.
3. Search for the Cluo App.
4. Click Deliver to and select your Fire TV device.
5. Click Get App — it will be sent to your Firestick and install automatically when it’s online.

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Using Alexa (Voice Search)

If your Firestick remote has a microphone button:
1. Press and hold the microphone button.
2. Say the name of the app - Cluo App.
3. Select and download the app as prompted.

Uninstall Cluo

Using the "Apps & features" setting (Windows):
1. Open the Start Menu: Click the Windows icon in the bottom left corner.
2. Open Settings: Click the gear icon or the Settings option.
3. Go to Apps: Click on "Apps".
4. Select Apps & features: This will show a list of installed applications.
5. Choose the application: Select the Cluo application.
6. Uninstall: Click the "Uninstall" button.

Using the Control Panel (Windows):
1. Open the Control Panel: Search for "Control Panel" in the taskbar and open it.
2. Go to Programs: Click on "Programs".
3. Select Programs and Features: This will show a list of installed applications.
4. Choose the application: Select the Cluo application.
5. Uninstall: Click on the "Uninstall" or "Uninstall/Change" option.

Question 2

About supported operating systems

Accepted Answer

Currently, we provide support for and recommend using the following devices:

• Android 5.0+
 • iOS 15.1+ We notify users before deprecating OS support.

How we choose what to support
Devices and software change often, so we regularly review what operating systems we support and make updates.

What happens if your operating system is no longer supported
Before we stop supporting your operating system, you'll be notified via email and reminded a few times to upgrade.

We’ll update this page regularly to ensure that the latest operating systems that we support are listed.

Question 3

About supported devices

Accepted Answer

Cluo works on:

• Windows: Windows 7+ (minimum), Windows 11 (recommended)
 • Mac: macOS Monterey 12+, Ventura 13+, Sonoma 14+
 • Android: Android 10+ (12/13+ recommended)
 • Browsers: Chrome 90+, Firefox 88+, Edge 90+, Safari 15+, Opera 75+, Brave 1.25+
 • Amazon Fire TV: Fire OS 7+ We routinely update supported OS to ensure security and compatibility.

Question 4

How do I know if my Cluo app is up to date

Accepted Answer

You don’t need to worry about manual updates — Cluo updates automatically in the background, with no downtime or action needed from you. This ensures you’re always using the latest version, no matter your device.

To see what’s new, just visit the News section when you launch Cluo. There, you’ll find updates, feature releases, and important announcements.

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